Account and Personal Data Deletion

Users and companies registered on ScratchScratch can delete their account and all personal data at any time by following the instructions below.

User Account Deletion

1. Log in to your account.
2. Go to the Profile section (sidebar menu or profile icon).
3. Scroll down to the bottom of the page and select Delete account.
4. Confirm the deletion: all data linked to your account will be permanently removed.

Alternatively, you can send an account deletion request to:
delete@scratchscratch.net
All requests will be processed within 72 hours.

Company Account Deletion

Companies registered on ScratchScratch can delete their account from the Company Profile section by clicking on Delete account (at the bottom of the page). All related data, campaigns, and statistics will be permanently removed.

Alternatively, companies can send a deletion request specifying the company name and the email associated with the account to:
delete@scratchscratch.net.

For more information on how we handle data, please see our Privacy Policy.